Positions Open
IT Repair & Sales Staff  - FT

​Job Summary:
The IT Repair & Sales Staff engages with customers to repair and sell computers and other IT units and components, manage e-waste recycling, and promote sales through online and other marketing venues.

Reports to:
  • Roy Kadota, Owner

Schedule:
  • 30 - 40 hours per week (on average)
  • 8:30 a.m. - 4:30 p.m., available for shifts Sundays through Saturdays

Duties/Responsibilities:
  • Diagnose and repair computers and laptops brought in by customers, including data destruction of hard drives upon request.
  • Interact with customers to connect them with parts, components or whole units for purchase, as well as advise them on Mr. K’s recycling and other services.
  • Categorize and process e-waste throughout the day, including weighing and logging.
  • Promote items for sale online (Craig’s List, eBay, etc.) and through other avenues as appropriate.
  • Keep the work and display area clean, orderly, safe, and compliant.
  • Assist with HI-5 sorting as needed.

Required Skills/Abilities:
  • Knowledge of computers/laptops and other equipment needed to diagnose, repair/refurbish, and sell items.
  • Ability to provide excellent customer service, in person, over the phone, and online.
  • Knowledgeable about company’s products and services, and customer-related policies.
  • Ability to follow rules and safety guidelines, and to work cooperatively with others.
  • Pass a background check on an annual basis or as needed.

Education and Experience:
  • High school diploma or equivalent preferred.
  • Experience with electronic equipment, particularly trouble-shooting computer issues, basic repair/refurbishing.

​Physical Requirements:
  • Prolonged periods of sitting when repairing or checking items, and some periods of prolonged standing outdoors when helping with HI-5 sorting.
  • Must be able to perform physical labor including reaching, bending, grasping, pulling, climbing, and lifting. 
  • Must be able to lift and carry up to 40 pounds at a time, observing proper lifting and carrying procedures.
  • Must be able to read labels on materials to determine redemption eligibility and to categorize accurately.